🚚 Shipping Policy
Welcome to Digital Komalia.
This Shipping Policy explains how we deliver our digital goods and downloadable content to customers who purchase from our website www.digitalkomalia.com.
📦 1. Delivery Type
All our products are digital goods 🖥️ — there is no physical shipping involved.
After your payment is successfully processed, you will receive:
An Instant Download PDF link, or
Manual Google Drive Access to your email (for large file packs).
⏱️ 2. Delivery Time
Instant Downloads: Available immediately after payment confirmation.
Manual Email Access: Access is provided within 1 to 3 hours after purchase.
Please allow a short delay during peak hours or weekends.
📨 3. How You Receive Your Files
Once your order is confirmed, you will receive an email containing a PDF file.
This file includes a “Download Now” button that takes you directly to your Google Drive access.
To speed up the manual delivery process, please send your Order Number to our WhatsApp number (+94 757743247).
🌍 4. Global Access
We deliver worldwide — since our products are 100% digital, customers from any country can purchase and download instantly without shipping restrictions. 🌐
🔒 5. Failed Delivery or Access Issues
If you don’t receive your digital access within 3 hours, please:
Check your Spam or Promotions folder.
Contact us via Email or WhatsApp.
Provide your Order Number for quick assistance.
Our support team will ensure you receive your files as soon as possible. 💬
💳 6. Payment Confirmation
Orders are processed only after successful payment via PayPal.
Once payment is verified, the delivery process begins automatically.
📞 7. Contact Us
For any delivery-related questions or issues, please contact:
📧 Email: digitalkomalia@gmail.com
📞 Phone / WhatsApp: +94757743247
📍 Address: No.46, Colombo Road, Divulapitiya. Sri Lanka. 11250
⚖️ 8. Legal Notice
By purchasing from Digital Komalia, you agree that all deliveries are digital and that no physical shipment or postal delivery will occur.